Describe your concern. We discuss the next step.

Describe what you notice as specifically as possible

Explain the concern in your own words, such as a noise, a dashboard message or servicing that is due. Tell us when it started and in which situation you notice it.

For example: “The noise started yesterday when turning slowly.” We can discuss this observation further. If you do not know the technical name of a service, choose the general enquiry in the form.

• When did you first notice the change?
• In which driving conditions or type of use does it occur?
• Was there a repair or workshop visit shortly beforehand?

What the contact form needs

We need your name, mobile number and request. Choose phone or email as your preferred reply method. If you would like an email reply, also enter your email address. Vehicle details and an additional message are optional and help us prepare.

If you know them, add the make, model, first registration and mileage. Mention available servicing records when we speak. The contact form itself does not have a photo attachment field.

Discuss the enquiry and appointment together

The form first sends us your concern. We personally discuss the scope, open questions and a possible appointment. Sending an enquiry does not yet confirm an appointment.

The workshop is at Böttgerstraße 15, 13357 Berlin. Please agree a visit with us beforehand. You can also call or use WhatsApp to discuss your concern.